Terms of Use
Last updated: November 10, 2026
About these terms
These terms describe how the DMC Cleaning Service website (dmccleaningservice.com) and our cleaning services may be used. By requesting an estimate, booking a cleaning or using this site, you agree to them. If anything here is unclear, call us at (732) 790-2535 or email contact@dmccleaningservice.com before booking.
Estimates and bookings
Estimates are based on the information you give us: home size, condition, frequency and extras. If the space differs significantly from what was described, we will talk to you before starting and confirm any change in price or scope with you first. A booking is confirmed when we send you a date and time in writing by text or email.
Access to your home or office
You are responsible for giving our team access at the scheduled time: someone present, a key, a lockbox or a door code. If we cannot enter at the agreed time, a lockout fee may apply, as described in our Client Guidelines.
Rescheduling and cancellations
You can reschedule or cancel a visit at no cost with at least 24 business hours of notice. Cancellations with less notice may be charged a late cancellation fee, as described in our Client Guidelines. Recurring plans have no long-term contract: you can pause or cancel the plan at any time with notice before the next scheduled visit.
Payments
Payment is due on the day of service, by the methods listed in our Client Guidelines. Prices for recurring plans assume the agreed frequency. Skipping visits may change the price of the next one, since more time is needed to bring the space back to its maintained condition.
Our team and your satisfaction
Our cleaners are trained, insured and background-checked. If something was missed, tell us within 24 hours of the visit and we will return to make it right. We treat your home with care. In the rare event of damage caused by our team, report it within 24 hours so we can resolve it.
SMS Messaging Terms & Conditions
By providing your phone number and checking the consent box on our forms, you agree to receive text messages from DMC Cleaning Service about your request, appointments and service updates.
- Message frequency: Message frequency may vary.
- Rates: Message and data rates may apply.
- Help and opt out: Reply HELP for help or STOP at any time to opt out. You can also contact us at contact@dmccleaningservice.com or (732) 790-2535.
- Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages.
- Age Restriction: You must be 18 years of age or older to use this SMS service.
Your phone number and SMS consent are never shared with or sold to third parties for their own marketing purposes.
Website use
The content, images and code on this website belong to DMC Cleaning Service and may not be copied or reused without written permission. Information submitted through our forms is handled as described in our Privacy Policy.
Changes to these terms
We may update these terms from time to time. The date at the top shows the latest revision. The version published on this page applies to any booking made after the update.
Questions? Contact DMC Cleaning Service at contact@dmccleaningservice.com or (732) 790-2535.
