Privacy Policy
Who we are
DMC Cleaning Service is a family-owned cleaning company serving Central New Jersey. This policy explains what information we collect through our website (dmccleaningservice.com), our forms and our communications, and how we use it. By using our website or services, you agree to this policy.
Information we collect
We collect only what we need to serve you:
- Contact details you submit through our forms: name, email, phone number and address.
- Service details such as home size, service type and notes you share with us.
- Communication records from calls, emails and text messages related to your service.
- Basic website data such as pages visited and device type, collected through analytics tools.
How we use your information
- To respond to your requests and provide estimates.
- To schedule, perform and follow up on cleaning services.
- To send service confirmations, reminders and updates.
- With your separate consent, to send occasional promotions and offers.
- To improve our website and services.
We do not sell your personal information. Ever.
Text messaging (SMS)
When you opt in to text messages on our forms, the following terms apply:
- Transactional messages relate to your quote, appointments and service updates.
- Marketing messages (only if you check the separate marketing consent) may include offers and promotions.
- Message frequency may vary. Message and data rates may apply.
- Reply HELP for help or STOP at any time to opt out.
Cookies & analytics
Our website uses cookies and similar technologies to remember preferences and understand how visitors use the site, through tools such as Google Analytics. You can control cookies in your browser settings; the site will still work with them disabled.
Third-party services
We use trusted third-party tools to run our website and business, such as form processing, review widgets that display our public Google reviews, and analytics. These providers process data only as needed to provide their service to us. Links to external websites are governed by those sites' own policies.
Data retention & security
We keep your information only as long as needed to serve you and meet legal obligations. We use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is 100% secure, but we work to protect your data as if it were our own.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. You can opt out of marketing communications at any time via the unsubscribe link in emails or by replying STOP to texts.
Children
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The date at the top shows the latest revision. Meaningful changes will be reflected on this page.
